crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @bcarlson
Check that you have the latest DYMO [link|https://www.dymo.com/compatibility-chart.html|software] version installed, that is applicable to the OS i.e. Win or Mac, in the computer that the label maker is connected to. Scroll to the bottom on the page in the link to view the ''DYMO Label software versions download links''
The latest version for Windows is 8.7.4 and for MacOS it is 8.7.5
Here's a [link|https://www.dymo.com/support?cfid=software-faqs|link] that shows how to check what software version is already installed. Scroll down to ''How can I check to see what version of the DYMO software I have installed?''
Further down in ''What versions of Microsoft Office does DYMO software include add-ins for?'' it states: "DYMO Label version 8.7.5 (macOS 10.14 - macOS 11) includes add-ins for ***Microsoft Office*** 2016, 2019, and ***365***"***,*** but this version is not available for Windows OS it seems when looking at the available download links
-You may have to contact DYMO if you already have the latest DYMO software installed in a Windows computer
+You may have to contact DYMO about the problem, if you already have the latest DYMO software available for Windows installed.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @bcarlson
Check that you have the latest DYMO [link|https://www.dymo.com/compatibility-chart.html|software] version installed, that is applicable to the OS i.e. Win or Mac, in the computer that the label maker is connected to. Scroll to the bottom on the page in the link to view the ''DYMO Label software versions download links''
-For latest version for Windows is 8.7.4 and for MacOS it is 8.7.5
+The latest version for Windows is 8.7.4 and for MacOS it is 8.7.5
Here's a [link|https://www.dymo.com/support?cfid=software-faqs|link] that shows how to check what software version is already installed. Scroll down to ''How can I check to see what version of the DYMO software I have installed?''
Further down in ''What versions of Microsoft Office does DYMO software include add-ins for?'' it states: "DYMO Label version 8.7.5 (macOS 10.14 - macOS 11) includes add-ins for ***Microsoft Office*** 2016, 2019, and ***365***"***,*** but this version is not available for Windows OS it seems when looking at the available download links
You may have to contact DYMO if you already have the latest DYMO software installed in a Windows computer

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @bcarlson
-Check that you have the latest DYMO [link|https://www.dymo.com/compatibility-chart.html|software] version installed, that is applicable to the OS i.e. Win or Mac, in the computer that the label maker is connected to. Scroll to the bottom on the page in the link to view the ''DYMO Label software versions''
+Check that you have the latest DYMO [link|https://www.dymo.com/compatibility-chart.html|software] version installed, that is applicable to the OS i.e. Win or Mac, in the computer that the label maker is connected to. Scroll to the bottom on the page in the link to view the ''DYMO Label software versions download links''
+
+For latest version for Windows is 8.7.4 and for MacOS it is 8.7.5
Here's a [link|https://www.dymo.com/support?cfid=software-faqs|link] that shows how to check what software version is already installed. Scroll down to ''How can I check to see what version of the DYMO software I have installed?''
-Further down in ''What versions of Microsoft Office does DYMO software include add-ins for?'' it states: "DYMO Label version 8.7.5 (macOS 10.14 - macOS 11) includes add-ins for ***Microsoft Office*** 2016, 2019, and ***365***"***,*** but this version is not available for Windows OS it seems when looking near the bottom of the compatibility chart linked above.
+Further down in ''What versions of Microsoft Office does DYMO software include add-ins for?'' it states: "DYMO Label version 8.7.5 (macOS 10.14 - macOS 11) includes add-ins for ***Microsoft Office*** 2016, 2019, and ***365***"***,*** but this version is not available for Windows OS it seems when looking at the available download links
You may have to contact DYMO if you already have the latest DYMO software installed in a Windows computer

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @bcarlson
-Check that you have the latest DYMO [link|https://www.dymo.com/compatibility-chart.html|software|new_window=true] installed that is applicable to the OS i.e. Win or Mac, in the computer that the label maker is connected to.
+Check that you have the latest DYMO [link|https://www.dymo.com/compatibility-chart.html|software] version installed, that is applicable to the OS i.e. Win or Mac, in the computer that the label maker is connected to. Scroll to the bottom on the page in the link to view the ''DYMO Label software versions''
Here's a [link|https://www.dymo.com/support?cfid=software-faqs|link] that shows how to check what software version is already installed. Scroll down to ''How can I check to see what version of the DYMO software I have installed?''
Further down in ''What versions of Microsoft Office does DYMO software include add-ins for?'' it states: "DYMO Label version 8.7.5 (macOS 10.14 - macOS 11) includes add-ins for ***Microsoft Office*** 2016, 2019, and ***365***"***,*** but this version is not available for Windows OS it seems when looking near the bottom of the compatibility chart linked above.
You may have to contact DYMO if you already have the latest DYMO software installed in a Windows computer

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @bcarlson
-Check that you have the latest [https://www.dymo.com/compatibility-chart.html|drivers] applicable to the OS that is installed in the computer that the DYMO is connected to.
+Check that you have the latest DYMO [link|https://www.dymo.com/compatibility-chart.html|software|new_window=true] installed that is applicable to the OS i.e. Win or Mac, in the computer that the label maker is connected to.
-Here's a [https://www.dymo.com/support?cfid=software-faqs|link] that shows how to check what driver version is installed already. Scroll down to ''How can I check to see what version of the DYMO software I have installed?''
+Here's a [link|https://www.dymo.com/support?cfid=software-faqs|link] that shows how to check what software version is already installed. Scroll down to ''How can I check to see what version of the DYMO software I have installed?''
Further down in ''What versions of Microsoft Office does DYMO software include add-ins for?'' it states: "DYMO Label version 8.7.5 (macOS 10.14 - macOS 11) includes add-ins for ***Microsoft Office*** 2016, 2019, and ***365***"***,*** but this version is not available for Windows OS it seems when looking near the bottom of the compatibility chart linked above.
-You may have to contact DYMO if you already have the latest DYMO software installed for Windows
+You may have to contact DYMO if you already have the latest DYMO software installed in a Windows computer

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @bcarlson

Check that you have the latest [https://www.dymo.com/compatibility-chart.html|drivers] applicable to the OS that is installed in the computer that the DYMO is connected to.

Here's a [https://www.dymo.com/support?cfid=software-faqs|link] that shows how to check what driver version is installed already. Scroll down to ''How can I check to see what version of the DYMO software I have installed?''

Further down in ''What versions of Microsoft Office does DYMO software include add-ins for?'' it states: "DYMO Label version 8.7.5 (macOS 10.14 - macOS 11) includes add-ins for ***Microsoft Office*** 2016, 2019, and ***365***"***,*** but this version is not available for Windows OS it seems when looking near the bottom of the compatibility chart linked above.

You may have to contact DYMO if you already have the latest DYMO software installed for Windows

crwdns2915684:0crwdne2915684:0:

open