The speaker has a ''12 month manufacturer’s warranty''.
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Given that it is only 3 months old and that you have tried different compatible chargers and the speaker is still not charging, contact the JBL customer service centre in your location and make a claim for a manufacturer’s warranty repair, replacement or refund. (see the documentation that came with the speaker to find details about a warranty repair. Here’s the JBL [https://support.jbl.com/on/demandware.static/-/Sites-masterCatalog_Harman/default/dwb257af92/pdfs/TR04082_JBL_Global_Warranty_card_F_V9_HD.pdf|warranty statement] that may help if you can’t find the information
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Given that it is only 3 months old and that you have tried different compatible chargers and the speaker is still not charging, contact the JBL customer service centre in your location and make a claim for a manufacturer’s warranty repair, replacement or refund. (see the documentation that came with the speaker to find details about a warranty repair). Here’s the JBL [link|https://support.jbl.com/on/demandware.static/-/Sites-masterCatalog_Harman/default/dwb257af92/pdfs/TR04082_JBL_Global_Warranty_card_F_V9_HD.pdf|warranty statement] that may help if you can’t find the information
Do not attempt to open the speaker to find out what is wrong as doing this will void the warranty.
Hi,
The speaker has a ''12 month manufacturer’s warranty''.
Given that it is only 3 months old and that you have tried different compatible chargers and the speaker is still not charging, contact the JBL customer service centre in your location and make a claim for a manufacturer’s warranty repair, replacement or refund. (see the documentation that came with the speaker to find details about a warranty repair. Here’s the JBL [https://support.jbl.com/on/demandware.static/-/Sites-masterCatalog_Harman/default/dwb257af92/pdfs/TR04082_JBL_Global_Warranty_card_F_V9_HD.pdf|warranty statement] that may help if you can’t find the information
Do not attempt to open the speaker to find out what is wrong as doing this will void the warranty.