Have you checked that it is the display that is the problem by connecting an external monitor (TV?) to the laptop and checking if its’ display is OK?
If the external monitor is OK then try pressing down on the laptop’s right side lid hinge and check if this affects the display at all. The video cable passes through the right hinge to get from the motherboard to the screen and it can sometimes get damaged there.
Here’s the [link|https://download.lenovo.com/consumer/mobiles_pub/flex_5-1470_5-1570_hmm_201703.pdf|hardware maintenance manual] for the laptop. Go to p.52 to view the necessary pre-requisite steps and then the procedure to remove the LCD assembly.
This will allow you to inspect the video cable for any damage and if it is OK then most probably the problem is in the screen. Here’s the [link|https://pcsupport.lenovo.com/au/en/products/laptops-and-netbooks/flex-series/flex-5-1570/80xb/parts/display/compatible|parts list] for the laptop, (click on ''Select Commodity > LCD assemblies'').
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Search online for either ***''5D10N46973''*** (UHD screen- 3840 x 2160 touch display) or ***''5D10N46974''*** (FHD screen -1920 x 1080 touch display) to get results for suppliers of the type of screen that you want.
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Search online for ***''5D10N46974''*** (FHD screen -1920 x 1080 touch display) to get results for suppliers of the type of screen that you want.
Have you checked that it is the display that is the problem by connecting an external monitor (TV?) to the laptop and checking if its’ display is OK?
-
If the external monitor is OK then try pressing down on the right side lid hinge and check if this affects the display at all. The video cable passes through the right hinge to get from the motherboard to the screen and it can sometimes get damaged there.
+
If the external monitor is OK then try pressing down on the laptop’s right side lid hinge and check if this affects the display at all. The video cable passes through the right hinge to get from the motherboard to the screen and it can sometimes get damaged there.
-
Here’s the [https://download.lenovo.com/consumer/mobiles_pub/flex_5-1470_5-1570_hmm_201703.pdf|hardware maintenance manual] for the laptop. Go to p.52 to view the necessary pre-requisite steps and then the procedure to remove the LCD assembly.
+
Here’s the [link|https://download.lenovo.com/consumer/mobiles_pub/flex_5-1470_5-1570_hmm_201703.pdf|hardware maintenance manual] for the laptop. Go to p.52 to view the necessary pre-requisite steps and then the procedure to remove the LCD assembly.
-
This will allow you to inspect the video cable for any damage and if it is OK then here’s the [https://pcsupport.lenovo.com/au/en/products/laptops-and-netbooks/flex-series/flex-5-1570/80xb/parts/display/compatible|parts list] for the laptop, (click on ''Select Commodity > LCD assemblies'').
+
This will allow you to inspect the video cable for any damage and if it is OK then most probably the problem is in the screen. Here’s the [link|https://pcsupport.lenovo.com/au/en/products/laptops-and-netbooks/flex-series/flex-5-1570/80xb/parts/display/compatible|parts list] for the laptop, (click on ''Select Commodity > LCD assemblies'').
-
Search online for either ''5D10N46973'' (UHD - 3840 x 2160 touch display) or ''5D10N46974'' (FHD -1920 x 1080 touch display) to get results for suppliers of the type of screen that you want.
+
Search online for either ***''5D10N46973''*** (UHD screen- 3840 x 2160 touch display) or ***''5D10N46974''*** (FHD screen -1920 x 1080 touch display) to get results for suppliers of the type of screen that you want.
Hi @a08,
Have you checked that it is the display that is the problem by connecting an external monitor (TV?) to the laptop and checking if its’ display is OK?
If the external monitor is OK then try pressing down on the right side lid hinge and check if this affects the display at all. The video cable passes through the right hinge to get from the motherboard to the screen and it can sometimes get damaged there.
Here’s the [https://download.lenovo.com/consumer/mobiles_pub/flex_5-1470_5-1570_hmm_201703.pdf|hardware maintenance manual] for the laptop. Go to p.52 to view the necessary pre-requisite steps and then the procedure to remove the LCD assembly.
This will allow you to inspect the video cable for any damage and if it is OK then here’s the [https://pcsupport.lenovo.com/au/en/products/laptops-and-netbooks/flex-series/flex-5-1570/80xb/parts/display/compatible|parts list] for the laptop, (click on ''Select Commodity > LCD assemblies'').
Search online for either ''5D10N46973'' (UHD - 3840 x 2160 touch display) or ''5D10N46974'' (FHD -1920 x 1080 touch display) to get results for suppliers of the type of screen that you want.