Thanks for the solution @rolongui. The Crossfade 2 sound amazing but I’ve gone through two warrantied pairs, on top of this really strange issue of the headphones working perfectly fined in wired mode while in bluetooth mode one ear just doesn’t produce any sound. Wish it was better because the actual listening experience is so good. The reviews that shower praise on their build quality or “durability” should be disregarded. Metal parts do not equal durability if the wires inevitably fray and expose their copper or one ear randomly stops working.