I have a Dyson V11 cordless hoover - excellent, until it wasn’t. I rang Dyson and was told that the reason the hoover was cutting out was a problem with the battery. Having explored the internet, I was aware of a recurring problem with the plastic trigger. Dyson insisted that the problem was the battery (replacement cost £80+).
I went on eBay and got a replacement trigger for £9.95. It took me an hour to replace the trigger involving three tools. It now works perfectly.
Apart from saving over £70 I was also worried about the procedure for replacing the trigger. It involved three different tools, one specialist, when one would have been perfectly adequate, and bending two contacts to feed through a moulding. Whatever happened to designing for maintenance?
Dyson used to be really good for maintenance. What has gone wrong?