i). [https://www.hardreset.info/devices/xiaomi/xiaomi-redmi-note-5-pro/wipe-cache/|Wipe the cache partition] and then check if it starts OK
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i). [link|https://www.hardreset.info/devices/xiaomi/xiaomi-redmi-note-5-pro/wipe-cache/|Wipe the cache partition] and then check if it starts OK
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ii). Try starting the phone in [https://www.hardreset.info/devices/xiaomi/xiaomi-redmi-note-5/safe-mode/|safe mode] and check that it boots OK.
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ii). Try starting the phone in [link|https://www.hardreset.info/devices/xiaomi/xiaomi-redmi-note-5/safe-mode/|safe mode] and check that it starts OK.
If it does then a ''downloaded'' app may be the cause of the problem. The trick is to find out which one.
You will need to uninstall each ''downloaded'' app, one by one and then test the phone in normal mode to see if it now works OK. When it does, the last ''downloaded'' app that was uninstalled was the culprit.
A ''downloaded'' app is one that you downloaded and installed on the phone and was not pre-installed on the phone.
Hi,
Some things to try and resolve the problem:
i). [https://www.hardreset.info/devices/xiaomi/xiaomi-redmi-note-5-pro/wipe-cache/|Wipe the cache partition] and then check if it starts OK
ii). Try starting the phone in [https://www.hardreset.info/devices/xiaomi/xiaomi-redmi-note-5/safe-mode/|safe mode] and check that it boots OK.
If it does then a ''downloaded'' app may be the cause of the problem. The trick is to find out which one.
You will need to uninstall each ''downloaded'' app, one by one and then test the phone in normal mode to see if it now works OK. When it does, the last ''downloaded'' app that was uninstalled was the culprit.
A ''downloaded'' app is one that you downloaded and installed on the phone and was not pre-installed on the phone.