# First try another controller and see if you still have the same issue. If the issue is still the same with a new controller, then read part two.
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# First try another controller and see if you still have the same issue. If the issue is still the same with a new controller, then read part two.
# If a controller only works in safe mode, this usually is not a controller issue, but instead is a console issue. The PS4 console only reads a controller through the the charge cable in safe mode. When the console is not in safe mode, the console reads the controller through the Bluetooth chip that is soldered onto the consoles motherboard. The only way to fix the issue is to have the consoles Bluetooth chip replaced. This video will help. https://m.youtube.com/watch?v=cTD3jjo1crM
# First try another controller and see if you still have the same issue. If the issue is still the same with a new controller, then read part two.
# If a controller only works in safe mode, this usually is not a controller issue, but instead is a console issue. The PS4 console only reads a controller through the the charge cable in safe mode. When the console is not in safe mode, the console reads the controller through the Bluetooth chip that is soldered onto the consoles motherboard. The only way to fix the issue is to have the consoles Bluetooth chip replaced. This video will help. https://m.youtube.com/watch?v=cTD3jjo1crM