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crwdns2934241:0crwdne2934241:0 Jay Davidovich

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Battery with low cycle count displays service recommended warning

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I have a MacBook Pro A1989 that was gifted to me.  It runs just fine with the power cable plugged in, but will not turn on or run at all on battery.  I went to check the battery health and the battery has a low double digit cycle count.  The toolbar tells me the battery is at 1% and displays “service recommended”.  It also states the battery is not charging.

I’ve tried an SMC reset several times, as well as an NVRAM reset but I still get this message.  Do batteries crap out on these things easily?  Am I able to physically disconnect the battery to reset this message?  Pardon my terminology, I have a passing knowledge of Apple products.

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MacBook Pro

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open