So I took off the grill with the end of my blade I use for work or you could use a box cutter at your own risk cause it is metal on metal so don worry to much, pop the grill of there will be glue, tturn the grill over and there is a black film, take ur blade and s pop that out around the edges it will also have glue don't poke the middle and take that off and take cotton swab and so isopropyl alcohol and clean the wax on both the grill and the film put the film back into the grill no need to reglue either peice to make it easy to to clean the next time, put the grill back into the earbud and repeat with the other side and if u still have your original silicon tips they have this little edge that cover a peice of the metal grill so it shouldn't fall out but if u have other tips they should be OK