crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mangomonte ,
Check if you can see any images on the laptop screen when you shine at torch at an angle close to the screen. They will be very faint if they are there so trying this in a darkened room may help to see them
If there are images then no backlights may be due to a signal voltage not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).
You could always check if there is power on the +LEDVDD inputs (see pins 1 &2). Backlight power is ''always'' supplied to the LCD panel and it is turned on and off ''in the LCD panel'' by a signal voltage on the dispoff# lead.
If the LED power is there and if the dispoff# lead has a signal voltage (3.3V DC?) you may have to check the eDP cable connection on the LCD panel.
Here’s the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_710-14isk_14ikb_15isk_15ikb_hmm_201605.pdf|hardware maintenance manual] for the laptop. Go to p.48 to view the necessary pre-requisite steps to remove the LCD unit, so that you can check the cable connection.
-Also maybe check the sensor board connection in the lid. The sensor board signals (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).
+Also maybe check the sensor board connection in the lid. The sensor board signals (see pin 26) when the lid is closed and this causes the backlights to be turned off. (see p.59 in the manual).
[image|2543743]
(click on image to enlarge).
Hopefully this is of some help.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mangomonte ,
-Check if you can see any images on the laptop screen when you shine at torch at an angle close to the screen. They will be very faint if they are there so trying in a darkened room may help to see them
+Check if you can see any images on the laptop screen when you shine at torch at an angle close to the screen. They will be very faint if they are there so trying this in a darkened room may help to see them
If there are images then no backlights may be due to a signal voltage not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).
-You could always check if there is power on the +LEDVDD inputs (see pins 1 &2). Backlight power is ''always'' supplied to the screen and it is turned on and off ''in the screen'' by a signal voltage on the dispoff# lead.
+You could always check if there is power on the +LEDVDD inputs (see pins 1 &2). Backlight power is ''always'' supplied to the LCD panel and it is turned on and off ''in the LCD panel'' by a signal voltage on the dispoff# lead.
-If the LED power is there and if the dispoff# lead has a signal voltage (3.3V DC?) you may have to check the eDP cable connection on the panel.
+If the LED power is there and if the dispoff# lead has a signal voltage (3.3V DC?) you may have to check the eDP cable connection on the LCD panel.
Here’s the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_710-14isk_14ikb_15isk_15ikb_hmm_201605.pdf|hardware maintenance manual] for the laptop. Go to p.48 to view the necessary pre-requisite steps to remove the LCD unit, so that you can check the cable connection.
Also maybe check the sensor board connection in the lid. The sensor board signals (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).
[image|2543743]
(click on image to enlarge).
Hopefully this is of some help.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mangomonte ,
Check if you can see any images on the laptop screen when you shine at torch at an angle close to the screen. They will be very faint if they are there so trying in a darkened room may help to see them
If there are images then no backlights may be due to a signal voltage not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).
You could always check if there is power on the +LEDVDD inputs (see pins 1 &2). Backlight power is ''always'' supplied to the screen and it is turned on and off ''in the screen'' by a signal voltage on the dispoff# lead.
If the LED power is there and if the dispoff# lead has a signal voltage (3.3V DC?) you may have to check the eDP cable connection on the panel.
Here’s the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_710-14isk_14ikb_15isk_15ikb_hmm_201605.pdf|hardware maintenance manual] for the laptop. Go to p.48 to view the necessary pre-requisite steps to remove the LCD unit, so that you can check the cable connection.
-Also maybe check the sensor board connection in the lid. The sensor board signals the panel (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).
+Also maybe check the sensor board connection in the lid. The sensor board signals (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).
[image|2543743]
(click on image to enlarge).
Hopefully this is of some help.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mangomonte ,
Check if you can see any images on the laptop screen when you shine at torch at an angle close to the screen. They will be very faint if they are there so trying in a darkened room may help to see them
-If there are images then no backlights may be due to the a signal not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).
+If there are images then no backlights may be due to a signal voltage not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).
You could always check if there is power on the +LEDVDD inputs (see pins 1 &2). Backlight power is ''always'' supplied to the screen and it is turned on and off ''in the screen'' by a signal voltage on the dispoff# lead.
If the LED power is there and if the dispoff# lead has a signal voltage (3.3V DC?) you may have to check the eDP cable connection on the panel.
Here’s the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_710-14isk_14ikb_15isk_15ikb_hmm_201605.pdf|hardware maintenance manual] for the laptop. Go to p.48 to view the necessary pre-requisite steps to remove the LCD unit, so that you can check the cable connection.
Also maybe check the sensor board connection in the lid. The sensor board signals the panel (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).
[image|2543743]
(click on image to enlarge).
Hopefully this is of some help.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mangomonte ,
-No backlights may be due to the a signal not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).
+Check if you can see any images on the laptop screen when you shine at torch at an angle close to the screen. They will be very faint if they are there so trying in a darkened room may help to see them
+
+If there are images then no backlights may be due to the a signal not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).
You could always check if there is power on the +LEDVDD inputs (see pins 1 &2). Backlight power is ''always'' supplied to the screen and it is turned on and off ''in the screen'' by a signal voltage on the dispoff# lead.
If the LED power is there and if the dispoff# lead has a signal voltage (3.3V DC?) you may have to check the eDP cable connection on the panel.
Here’s the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_710-14isk_14ikb_15isk_15ikb_hmm_201605.pdf|hardware maintenance manual] for the laptop. Go to p.48 to view the necessary pre-requisite steps to remove the LCD unit, so that you can check the cable connection.
Also maybe check the sensor board connection in the lid. The sensor board signals the panel (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).
[image|2543743]
(click on image to enlarge).
Hopefully this is of some help.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mangomonte ,
No backlights may be due to the a signal not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).
You could always check if there is power on the +LEDVDD inputs (see pins 1 &2). Backlight power is ''always'' supplied to the screen and it is turned on and off ''in the screen'' by a signal voltage on the dispoff# lead.
If the LED power is there and if the dispoff# lead has a signal voltage (3.3V DC?) you may have to check the eDP cable connection on the panel.
-Here’s the [https://download.lenovo.com/consumer/mobiles_pub/yoga_710-14isk_14ikb_15isk_15ikb_hmm_201605.pdf|hardware maintenance manual] for the laptop. Go to p.48 to view the necessary pre-requisite steps to remove the LCD unit, so that you can check the cable connection.
+Here’s the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_710-14isk_14ikb_15isk_15ikb_hmm_201605.pdf|hardware maintenance manual] for the laptop. Go to p.48 to view the necessary pre-requisite steps to remove the LCD unit, so that you can check the cable connection.
-If there is no signal voltage on the dispoff# lead then also maybe check the sensor board connection in the lid. The sensor board signals the panel (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).
+Also maybe check the sensor board connection in the lid. The sensor board signals the panel (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).
[image|2543743]
(click on image to enlarge).
Hopefully this is of some help.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mangomonte ,

No backlights may be due to the a signal not being received on the ''dispoff#'' lead on the eDP cable connector (see pin 5 on eDP connector image below).

You could always check if there is power on the +LEDVDD inputs (see pins 1 &2).  Backlight power is ''always'' supplied to the screen and it is turned on and off ''in the screen'' by a signal voltage on the dispoff# lead.

If the LED power is there and if the dispoff# lead has a signal voltage (3.3V DC?) you may have to check the eDP cable connection on the panel.

Here’s the [https://download.lenovo.com/consumer/mobiles_pub/yoga_710-14isk_14ikb_15isk_15ikb_hmm_201605.pdf|hardware maintenance manual] for the laptop. Go to p.48 to view the necessary pre-requisite steps to remove the LCD unit, so that you can check the cable connection.

If there is no signal voltage on the dispoff# lead then also maybe check the sensor board connection in the lid. The sensor board signals the panel (see pin 26) when the lid is closed and it also causes the backlights to be turned off. (see p.59 in the manual).

[image|2543743]

(click on image to enlarge).

Hopefully this is of some help.

crwdns2915684:0crwdne2915684:0:

open