crwdns2934243:0crwdne2934243:0 oldturkey03, [deleted], Geir Ove Andersen, BenZ78, and guardian10 crwdns2934247:0crwdne2934247:0

crwdns2947189:0crwdne2947189:0:

My phone will not unlock or factory reset

crwdns2934249:0crwdne2934249:0:

I have a Galaxy J7 Refine. I turned my phone off and when I turned it back on it said I needed a code that included four digits and a letter. I have never had a code or password on my phone. I've tried to do the hard reset and it doesn't do anything and the reset screen doesn't come up. How can I get my phone to reset or am I out of luck? It wants the code to turn off my phone also. Any suggestions on what to do next?

crwdns2866306:0crwdne2866306:0:

Samsung Galaxy J7

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

crwdns2934241:0crwdne2934241:0 Rita Northern

crwdns2947189:0crwdne2947189:0:

My phone will not unlock or factory reset

crwdns2934249:0crwdne2934249:0:

I have a Galaxy J7 Refine. I turned my phone off and when I turned it back on it said I needed a code that included four digits and a letter. I have never had a code or password on my phone. I've tried to do the hard reset and it doesn't do anything and the reset screen doesn't come up. How can I get my phone to reset or am I out of luck? It wants the code to turn off my phone also. Any suggestions on what to do next?

crwdns2866306:0crwdne2866306:0:

Samsung Galaxy J7

crwdns2915684:0crwdne2915684:0:

open