Try uninstalling the battery in Device Manager and then restart the laptop and let Windows “find” it again and then see if that works.
To get to Device Manager, press the Win key + x key (both together) and click on ''Device Manager >'' expand ''Batteries [br]
-
>'' right click ''Microsoft ACPI-Compliant System > Uninstall'' and follow the prompts.
+
>'' right click ''Microsoft ACPI-Compliant battery > Uninstall'' and follow the prompts.
If this works, allow the battery to fully charge and then create a [link|https://www.windowscentral.com/generate-battery-report-windows-10|battery report] to check the status of the battery. Compare the ''Design Capacity value'' versus the ''Full Charge capacity'' value. For a good battery they should be nearty the same.
Try uninstalling the battery in Device Manager and then restart the laptop and let Windows “find” it again and then see if that works.
To get to Device Manager, press the Win key + x key (both together) and click on ''Device Manager >'' expand ''Batteries [br]
>'' right click ''Microsoft ACPI-Compliant System > Uninstall'' and follow the prompts.
If this works, allow the battery to fully charge and then create a [link|https://www.windowscentral.com/generate-battery-report-windows-10|battery report] to check the status of the battery. Compare the ''Design Capacity value'' versus the ''Full Charge capacity'' value. For a good battery they should be nearty the same.
Try uninstalling the battery in Device Manager and then restart the laptop and let Windows “find” it again and then see if that works.
To get to Device Manager, press the Win key + x key (both together) and click on ''Device Manager >'' expand ''Batteries [br]
-
>'' right click ''Microsoft ACPI-Compliant System > Uninstal''l and follow the prompts.
+
>'' right click ''Microsoft ACPI-Compliant System > Uninstall'' and follow the prompts.
-
If this works, allow the battery to fully charge and then create a [https://www.windowscentral.com/generate-battery-report-windows-10|battery report] to check the status of the battery. Compare the ''Design Capacity value'' versus the ''Full Charge capacity'' value. For a good battery they should be nearty the same.
+
If this works, allow the battery to fully charge and then create a [link|https://www.windowscentral.com/generate-battery-report-windows-10|battery report] to check the status of the battery. Compare the ''Design Capacity value'' versus the ''Full Charge capacity'' value. For a good battery they should be nearty the same.
Hi @plv1948
What is the model number of the laptop?
Try uninstalling the battery in Device Manager and then restart the laptop and let Windows “find” it again and then see if that works.
To get to Device Manager, press the Win key + x key (both together) and click on ''Device Manager >'' expand ''Batteries [br]
>'' right click ''Microsoft ACPI-Compliant System > Uninstal''l and follow the prompts.
If this works, allow the battery to fully charge and then create a [https://www.windowscentral.com/generate-battery-report-windows-10|battery report] to check the status of the battery. Compare the ''Design Capacity value'' versus the ''Full Charge capacity'' value. For a good battery they should be nearty the same.