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Self Propelled Lawn Mower Not Moving Forward on Grass

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I have a Briggs & Stratton High Wheel Variable Speed Gas Walk Behind Self Propelled Lawn Mower with Bagger ( model#21378) that was purchased 8 months ago. I was cutting the grass a couple weeks ago, and the mower stop moving forward half way through cutting. My neighbor has a passion fruit tree on their yard; the mower got stuck on a branch. I pulled it back a couple inches and move around the branch. That's when I realized the self propelled no longer working when engaged on the grass. I pushed the mower on the driveway and engaged the self propelled again, and it worked there.  It stopped working on the grass but worked fine on concrete.

I did a little bit of troubleshooting. I removed the wheels to check for debris; they were cleaned. The driving belt was on the pulley. The belt did not look damage. When I engaged the self propelled, I noticed the belt tighten up a little. However, the cable felt a little loose. Do I need to replace the cable, or could it be something simpler?

The mower is still under the company's warranty, but the approved dealers told me they are 3 months behind and would not be able to get to it before that. I am hopping to find a solution online and not having to take it to the dealer.

crwdns2866306:0crwdne2866306:0:

Toro Walk-Behind Lawn Mower

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+706827

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Self Propelled Lawn Mower Not Moving Forward on Grass

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-I have a Briggs & Stratton High Wheel Variable Speed Gas Walk Behind Self Propelled Lawn Mower with Bagger that was purchased 8 months ago. I was cutting the grass a couple weeks ago, and the mower stop moving forward half way through cutting. My neighbor has a passion fruit tree on their yard; the mower got stuck on a branch. I pulled it back a couple inches and move around the branch. That's when I realized the self propelled no longer working when engaged on the grass. I pushed the mower on the driveway and engaged the self propelled again, and it worked there. It stopped working on the grass but worked fine on concrete.
+I have a Briggs & Stratton High Wheel Variable Speed Gas Walk Behind Self Propelled Lawn Mower with Bagger ( model#21378) that was purchased 8 months ago. I was cutting the grass a couple weeks ago, and the mower stop moving forward half way through cutting. My neighbor has a passion fruit tree on their yard; the mower got stuck on a branch. I pulled it back a couple inches and move around the branch. That's when I realized the self propelled no longer working when engaged on the grass. I pushed the mower on the driveway and engaged the self propelled again, and it worked there. It stopped working on the grass but worked fine on concrete.
I did a little bit of troubleshooting. I removed the wheels to check for debris; they were cleaned. The driving belt was on the pulley. The belt did not look damage. When I engaged the self propelled, I noticed the belt tighten up a little. However, the cable felt a little loose. Do I need to replace the cable, or could it be something simpler?
The mower is still under the company's warranty, but the approved dealers told me they are 3 months behind and would not be able to get to it before that. I am hopping to find a solution online and not having to take it to the dealer.

crwdns2866306:0crwdne2866306:0:

Toro Walk-Behind Lawn Mower

crwdns2915684:0crwdne2915684:0:

open

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crwdns2947189:0crwdne2947189:0:

Self Propelled Lawn Mower Not Moving Forward on Grass

crwdns2934249:0crwdne2934249:0:

I have a Briggs & Stratton High Wheel Variable Speed Gas Walk Behind Self Propelled Lawn Mower with Bagger that was purchased 8 months ago. I was cutting the grass a couple weeks ago, and the mower stop moving forward half way through cutting. My neighbor has a passion fruit tree on their yard; the mower got stuck on a branch. I pulled it back a couple inches and move around the branch. That's when I realized the self propelled no longer working when engaged on the grass. I pushed the mower on the driveway and engaged the self propelled again, and it worked there. It stopped working on the grass but worked fine on concrete.
I did a little bit of troubleshooting. I removed the wheels to check for debris; they were cleaned. The driving belt was on the pulley. The belt did not look damage. When I engaged the self propelled, I noticed the belt tighten up a little. However, the cable felt a little loose. Do I need to replace the cable, or could it be something simpler?
The mower is still under the company's warranty, but the approved dealers told me they are 3 months behind and would not be able to get to it before that. I am hopping to find a solution online and not having to take it to the dealer.
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-[link|https://www.homedepot.com/p/Toro-Recycler-22-in-Briggs-Stratton-High-Wheel-Variable-Speed-Gas-Walk-Behind-Self-Propelled-Lawn-Mower-with-Bagger-21378/314159917#product-section-rr|[br]
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Toro Walk-Behind Lawn Mower

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open

crwdns2934241:0crwdne2934241:0 Ferice

crwdns2947189:0crwdne2947189:0:

Self Propelled Lawn Mower Not Moving Forward on Grass

crwdns2934249:0crwdne2934249:0:

I have a Briggs & Stratton High Wheel Variable Speed Gas Walk Behind Self Propelled Lawn Mower with Bagger that was purchased 8 months ago. I was cutting the grass a couple weeks ago, and the mower stop moving forward half way through cutting. My neighbor has a passion fruit tree on their yard; the mower got stuck on a branch. I pulled it back a couple inches and move around the branch. That's when I realized the self propelled no longer working when engaged on the grass. I pushed the mower on the driveway and engaged the self propelled again, and it worked there.  It stopped working on the grass but worked fine on concrete.

I did a little bit of troubleshooting. I removed the wheels to check for debris; they were cleaned. The driving belt was on the pulley. The belt did not look damage. When I engaged the self propelled, I noticed the belt tighten up a little. However, the cable felt a little loose. Do I need to replace the cable, or could it be something simpler?

The mower is still under the company's warranty, but the approved dealers told me they are 3 months behind and would not be able to get to it before that. I am hopping to find a solution online and not having to take it to the dealer.

[link|https://www.homedepot.com/p/Toro-Recycler-22-in-Briggs-Stratton-High-Wheel-Variable-Speed-Gas-Walk-Behind-Self-Propelled-Lawn-Mower-with-Bagger-21378/314159917#product-section-rr|[br]

]

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Toro Walk-Behind Lawn Mower

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open