crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 Toby Lieven

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Try pushing the lens assembly to the inside of the drive mechanism. None of the cleaning steps seemed to work for me.

I noticed the trolley holding the laser lens assembly was always in the outside position when I opened the drive. I physically moved the trolley to the inside near the hub where the DVD attaches to the drive mechanism. Careful not to touch the lens though.

I think the lens assembly had gotten stuck on the outside edge of the drive mechanism, and couldn’t move anymore.

Then I put a DVD in, and it worked!

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open