Download but won't install or can download, installs but won't run?
Have you tried updating the Play Store app? Open the ''Play Store app > tap on Settings > tap on About'' to check if it needs updating. If it needs updating, follow the update prompts and then try downloading an app and check.
If the Play Store app is up to date, have you checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed, but it may have been updated since it was released.
=== Update (08/30/2021) ===
@Michelle Krystowiak
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Try wiping the cache partition.
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Try ''wiping the cache partition.''
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Not much information of your tablet so try the standard Android method for doing this.
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There’s mot much information about your tablet so try the standard Android method for doing this.
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Turn off your tablet and then ''press and hold'' the Power button and Volume Down button at the same time.
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Turn off your tablet and then ''press and hold'' the Power button and Volume Down button operated, at the same time i.e. both together.
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When the tablet comes on release the power button but still hold the Volume Down button until the recovery mode menu appears. Then release the Volume Down button.
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When the tablet comes on release the Power button but still hold the Volume Down button until the recovery mode menu appears. Then release the Volume Down button.
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Use the Volume buttons to navigate down through the list of options until you get to ''wipe cache partition'' then press the Power button to select the option and then follow the prompts.
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Use the Volume buttons to navigate down through the list of options until you get to ''wipe cache partition'' option and then press the Power button to select the option and then follow the prompts.
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After the phone reboots try and see if it works better,
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After the phone reboots try and see if it works any better,
If the above doesn't work use the Volume Up button instead of the Volume Down button in the above procedure and try again.
***DO NOT*** select ''wipe data/factory reset'' as this will erase all your data and downloaded apps and will restore the tablet to its factory default condition. Also as I said earlier, I don’t know what version Android is installed so if the tablet has a Google account then you ''may'' need to remember the Google User ID and password to access the tablet again ''IF'' you accidentally factory reset it. This is because of the FRP lock that was introduced to prevent someone stealing your device and then resetting it so that they could use it or sell it.
Download but won't install or can download, installs but won't run?
Have you tried updating the Play Store app? Open the ''Play Store app > tap on Settings > tap on About'' to check if it needs updating. If it needs updating, follow the update prompts and then try downloading an app and check.
If the Play Store app is up to date, have you checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed, but it may have been updated since it was released.
+
+
=== Update (08/30/2021) ===
+
@Michelle Krystowiak
+
+
Try wiping the cache partition.
+
+
Not much information of your tablet so try the standard Android method for doing this.
+
+
Turn off your tablet and then ''press and hold'' the Power button and Volume Down button at the same time.
+
+
When the tablet comes on release the power button but still hold the Volume Down button until the recovery mode menu appears. Then release the Volume Down button.
+
+
Use the Volume buttons to navigate down through the list of options until you get to ''wipe cache partition'' then press the Power button to select the option and then follow the prompts.
+
+
After the phone reboots try and see if it works better,
+
+
If the above doesn't work use the Volume Up button instead of the Volume Down button in the above procedure and try again.
+
+
***DO NOT*** select ''wipe data/factory reset'' as this will erase all your data and downloaded apps and will restore the tablet to its factory default condition. Also as I said earlier, I don’t know what version Android is installed so if the tablet has a Google account then you ''may'' need to remember the Google User ID and password to access the tablet again ''IF'' you accidentally factory reset it. This is because of the FRP lock that was introduced to prevent someone stealing your device and then resetting it so that they could use it or sell it.
Download but won't install or can download, installs but won't run?
Have you tried updating the Play Store app? Open the ''Play Store app > tap on Settings > tap on About'' to check if it needs updating. If it needs updating, follow the update prompts and then try downloading an app and check.
-
b). If the Play Store app is up to date, have you checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed, but it may have been updated since it was released.
+
If the Play Store app is up to date, have you checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed, but it may have been updated since it was released.
Can't download at all or can download but won't install or can download, installs but won't run?
+
Download but won't install or can download, installs but won't run?
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a). If you can't download, can you access the internet OK?
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i. ''If you can’t access the internet'', is the tablet’s date and time correct?
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ii. ''If you can access the internet'', have you tried updating the Play Store app? Open the ''Play Store app > tap on Settings > tap on About'' to check if it needs updating. If it needs updating, follow the update prompts and then try downloading an app and check.
+
Have you tried updating the Play Store app? Open the ''Play Store app > tap on Settings > tap on About'' to check if it needs updating. If it needs updating, follow the update prompts and then try downloading an app and check.
b). If the Play Store app is up to date, have you checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed, but it may have been updated since it was released.
Can't download at all or can download but won't install or can download, installs but won't run?
a). If you can't download, can you access the internet OK?
i. ''If you can’t access the internet'', is the tablet’s date and time correct?
ii. ''If you can access the internet'', have you tried updating the Play Store app? Open the ''Play Store app > tap on Settings > tap on About'' to check if it needs updating. If it needs updating, follow the update prompts and then try downloading an app and check.
-
b). If the Play Store app is up to date, have you checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed.
+
b). If the Play Store app is up to date, have you checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed, but it may have been updated since it was released.
Can't download at all or can download but won't install or can download, installs but won't run?
-
i). If you can't download, can you access the internet OK?
+
a). If you can't download, can you access the internet OK?
-
If you can access the internet, have you tried updating the Play Store app? Open the Play Store app > Settings > About to check if it needs updating.
+
i. ''If you can’t access the internet'', is the tablet’s date and time correct?
-
ii). If the Play Store app is up to date, have to checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed.
+
ii. ''If you can access the internet'', have you tried updating the Play Store app? Open the ''Play Store app > tap on Settings > tap on About'' to check if it needs updating. If it needs updating, follow the update prompts and then try downloading an app and check.
+
+
b). If the Play Store app is up to date, have you checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed.
Can't download at all or can download but won't install or can download, installs but won't run?
-
Have to checked that the game is compatible with the Android OS in the tablet?
+
i). If you can't download, can you access the internet OK?
-
I think that your tablet has Android OS Ver.4.0 installed.
+
If you can access the internet, have you tried updating the Play Store app? Open the Play Store app > Settings > About to check if it needs updating.
-
If you can't download, can you access the internet OK?
-
-
Have you tried updating the Play Store app? Open the Play Store app > Settings > About to check if it needs updating.
+
ii). If the Play Store app is up to date, have to checked that the game is compatible with the Android OS in the tablet? I think that your tablet has Android OS Ver.4.0 installed.
Hi,
Please clarify your question.
Can't download at all or can download but won't install or can download, installs but won't run?
Have to checked that the game is compatible with the Android OS in the tablet?
I think that your tablet has Android OS Ver.4.0 installed.
If you can't download, can you access the internet OK?
Have you tried updating the Play Store app? Open the Play Store app > Settings > About to check if it needs updating.