crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 Jac

crwdns2947189:0crwdne2947189:0:

Black screen but backlight is on

crwdns2934249:0crwdne2934249:0:

Hi, [br]
my grandma’s phone suddenly broke, as long as I know she just unplugged it from the charger.

[br]
The screen is blank, the backlight works fine but there is no image (no logo, no recovery screen). If I turn on the phone normally it start vibrating endlessly. [br]
If I try to turn it on while charging it does not vibrate but the screen is still blank.

I also disassembled the phone to see if there were any visible issues, but there aren’t. I removed the screen and tried to loosen the flex cables and check them out, unfortunately the problem is still the same.

Do I have to just replace the screen, or it can also be a motherboard issue?

Thank you for your help.

crwdns2866306:0crwdne2866306:0:

ZTE Phone

crwdns2915684:0crwdne2915684:0:

open