Hi @pinkdiamond ,
Looks like the hinge centre pin assembly [https://www.partselect.com/Models/WRF560SEYM00/Sections/CABINET-PARTS/?ModelID=1610231&ModelNum=WRF560SEYM00&mfgModelNum=&ManufactureID=3&Selected=Y43LYV4J&Position=1&mfg=Whirlpool&Type=Refrigerator&Mark=1|part #14 cabinet parts] is broken.
If you determine that is it broken, then there are other parts suppliers online that may suit you better. Just search for ''WRF560SEYM00 parts'' to get results