Our repair shop has had I believe 6 of this series of printers, some different external trims but all had the same guts in them. I watched all 6 of them eat their print heads over the course of a year and a half. Have had more come in from clients with the same issue. Every one that we get now including those previous ones go straight to e-waste as we have found the print heads to be so unreliable. You can try another one but from my experience it will likely just fail again after a little while.