It appears as though the digitizer (touchscreen) is faulty.
Here’s the Ifixit [guide|7930] guide that shows how to replace it.
-
The problem with Kindles is that you have to know the ''exact model name and model number'' so that you can get the correct replacement part, as they aren’t all the same, even if they have the same model name but are a different generation.
-
-
+
The problem with Kindles is that you have to know the ''exact model number'' so that you can get the correct replacement part, as they aren’t all the same, even if they have the same model name but are a different generation.
Here are some links that may help to identify your particular model/generation
[link|https://www.amazon.com/ask/questions/Tx3H043JW3C1N56|link 1] scroll down and click ''see more'' on the first answer ''Toggle navigation How to identify your Kindle model: serial numbers, features, look up … Benjamin March 5, 2019''
I realize that both these links require you to use the tablet and that you can’t navigate through the tablet ''BUT'' you can use an [link|https://www.amazon.com/otg-cable-kindle-fire/s?k=otg+cable+kindle+fire|OTG cable] (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.
I’m not sure but I think that the model number ''may'' also be on the back cover, but I might be wrong about this.
-
Once you know the model name and number, search online using that information to find suppliers of the part e.g. ''Kindle (insert model number) digitizer (or touchscreen)'' [br]
+
Once you know the model number, search online using that information to find suppliers of the part e.g. ''Kindle (insert model number) digitizer (or touchscreen)'' [br]
It appears as though the digitizer (touchscreen) is faulty.
-
Here’s the Ifixit [guide|7930] guide that show how to replace it.
+
Here’s the Ifixit [guide|7930] guide that shows how to replace it.
The problem with Kindles is that you have to know the ''exact model name and model number'' so that you can get the correct replacement part, as they aren’t all the same, even if they have the same model name but are a different generation.
-
I’m not sure but I think that the model number ''may'' also be on the back cover, but I might be wrong about this.
+
Here are some links that may help to identify your particular model/generation
[link|https://www.amazon.com/ask/questions/Tx3H043JW3C1N56|link 1] scroll down and click ''see more'' on the first answer ''Toggle navigation How to identify your Kindle model: serial numbers, features, look up … Benjamin March 5, 2019''
I realize that both these links require you to use the tablet and that you can’t navigate through the tablet ''BUT'' failing all else in trying to identify it e.g. original packaging also has the model info on it, you can use an [link|https://www.amazon.com/otg-cable-kindle-fire/s?k=otg+cable+kindle+fire|OTG cable] (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.
+
I realize that both these links require you to use the tablet and that you can’t navigate through the tablet ''BUT'' you can use an [link|https://www.amazon.com/otg-cable-kindle-fire/s?k=otg+cable+kindle+fire|OTG cable] (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.
+
+
I’m not sure but I think that the model number ''may'' also be on the back cover, but I might be wrong about this.
Once you know the model name and number, search online using that information to find suppliers of the part e.g. ''Kindle (insert model number) digitizer (or touchscreen)'' [br]
It appears as though the digitizer (touchscreen) is faulty.
Here’s the Ifixit [guide|7930] guide that show how to replace it.
The problem with Kindles is that you have to know the ''exact model name and model number'' so that you can get the correct replacement part, as they aren’t all the same, even if they have the same model name but are a different generation.
I’m not sure but I think that the model number ''may'' also be on the back cover, but I might be wrong about this.
Here are some links that may help to identify your particular model/generation
[link|https://www.amazon.com/ask/questions/Tx3H043JW3C1N56|link 1] scroll down and click ''see more'' on the first answer ''Toggle navigation How to identify your Kindle model: serial numbers, features, look up … Benjamin March 5, 2019''
I realize that both these links require you to use the tablet and that you can’t navigate through the tablet ''BUT'' you can use an [link|https://www.amazon.com/otg-cable-kindle-fire/s?k=otg+cable+kindle+fire|OTG cable] (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.
+
I realize that both these links require you to use the tablet and that you can’t navigate through the tablet ''BUT'' failing all else in trying to identify it e.g. original packaging also has the model info on it, you can use an [link|https://www.amazon.com/otg-cable-kindle-fire/s?k=otg+cable+kindle+fire|OTG cable] (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.
Once you know the model name and number, search online using that information to find suppliers of the part e.g. ''Kindle (insert model number) digitizer (or touchscreen)'' [br]
It appears as though the digitizer (touchscreen) is faulty.
Here’s the Ifixit [guide|7930] guide that show how to replace it.
The problem with Kindles is that you have to know the ''exact model name and model number'' so that you can get the correct replacement part, as they aren’t all the same, even if they have the same model name but are a different generation.
-
I’m not sure but i think that the model number ''may'' also be on the back cover, but I might be wrong about this.
+
I’m not sure but I think that the model number ''may'' also be on the back cover, but I might be wrong about this.
Here are some links that may help to identify your particular model/generation
-
[https://www.amazon.com/ask/questions/Tx3H043JW3C1N56|link 1] scroll down and click ''see more'' on the first answer ''Toggle navigation How to identify your Kindle model: serial numbers, features, look up … Benjamin March 5, 2019''
+
[link|https://www.amazon.com/ask/questions/Tx3H043JW3C1N56|link 1] scroll down and click ''see more'' on the first answer ''Toggle navigation How to identify your Kindle model: serial numbers, features, look up … Benjamin March 5, 2019''
I realize that both these links require you to use the tablet and that you can’t navigate through the tablet ''BUT'' you can use an [https://www.amazon.com/otg-cable-kindle-fire/s?k=otg+cable+kindle+fire|OTG cable] (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.
+
I realize that both these links require you to use the tablet and that you can’t navigate through the tablet ''BUT'' you can use an [link|https://www.amazon.com/otg-cable-kindle-fire/s?k=otg+cable+kindle+fire|OTG cable] (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.
Once you know the model name and number, search online using that information to find suppliers of the part e.g. ''Kindle (insert model number) digitizer (or touchscreen)'' [br]
Hi @stingpin
It appears as though the digitizer (touchscreen) is faulty.
Here’s the Ifixit [guide|7930] guide that show how to replace it.
The problem with Kindles is that you have to know the ''exact model name and model number'' so that you can get the correct replacement part, as they aren’t all the same, even if they have the same model name but are a different generation.
I’m not sure but i think that the model number ''may'' also be on the back cover, but I might be wrong about this.
Here are some links that may help to identify your particular model/generation
[https://www.amazon.com/ask/questions/Tx3H043JW3C1N56|link 1] scroll down and click ''see more'' on the first answer ''Toggle navigation How to identify your Kindle model: serial numbers, features, look up … Benjamin March 5, 2019''
[https://www.amazon.com/gp/help/customer/display.html?nodeId=G4JTV3J2UKA7JFCS|link 2]
I realize that both these links require you to use the tablet and that you can’t navigate through the tablet ''BUT'' you can use an [https://www.amazon.com/otg-cable-kindle-fire/s?k=otg+cable+kindle+fire|OTG cable] (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.
Once you know the model name and number, search online using that information to find suppliers of the part e.g. ''Kindle (insert model number) digitizer (or touchscreen)'' [br]