Don’t invest any more time in formatting, drivers, or anything else within the O/S until you’ve already ruled out it’s not a software/hardware issue. [br]
[br]
There are specific components between your power adapter and the motherboard which make decisions about charging and using your battery. My best guess is that there is a hardware issue in one of these components. If your laptop has a built in hardware diagnostic tool you can try running that, but they have limits on their effectiveness.[br]
[br]
Some potential options if you still want to try some things[br]
-
- [link|https://www.minitool.com/lib/what-is-firmware.html#how-to-update-firmware?-6234|Update firmware] on laptop[br]
+
- Update firmware on laptop[br]
- Try power adapters rated for higher wattage[br]
- If the power-port on the motherboard is removable, you can try replacing that one part and see if that's the culprit.
Don’t invest any more time in formatting, drivers, or anything else within the O/S until you’ve already ruled out it’s not a software/hardware issue. [br]
[br]
There are specific components between your power adapter and the motherboard which make decisions about charging and using your battery. My best guess is that there is a hardware issue in one of these components. If your laptop has a built in hardware diagnostic tool you can try running that, but they have limits on their effectiveness.[br]
[br]
Some potential options if you still want to try some things[br]
- [link|https://www.minitool.com/lib/what-is-firmware.html#how-to-update-firmware?-6234|Update firmware] on laptop[br]
- Try power adapters rated for higher wattage[br]
- If the power-port on the motherboard is removable, you can try replacing that one part and see if that's the culprit.