Try starting the laptop in [link|https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/|safe mode] and check if it starts up OK.
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How much ram is installed in the laptop?
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If the OS is Win 10 try starting the laptop in [link|https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/|safe mode] and check if it starts up OK.
If it does then there is a driver problem.
The display will look different as only generic Windows drivers are loaded and not drivers that are specific to the hardware in your laptop.
Given that you’re experiencing display problems, first check if the display adapter drivers are up to date.
Hi @jadenj ,
Try starting the laptop in [https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/|safe mode] and check if it starts up OK.
The display will look different as only generic Windows drivers are loaded and not drivers that are specific to the hardware in your laptop.
If it does then there is a driver problem.
Given that you’re experiencing display problems, check if the display adapter drivers are up to date etc.