The condenser on mine started failing and caused the same problem. Part of the problem was my fur babies shedding and blocking the coils underneath the fridge. The repairman was great and installed a larger condenser, reset the freezer to 0 Fahrenheit and fridge at 36. He showed me the condenser he took off my fridge which he explained was way underpowered. Now it is much quieter and keeps everything perfect. Hope this helps you.