Earphone will not lock in place. Screws have been tightened.
crwdns2934249:0crwdne2934249:0:
The earphone hinge will not lock in place and just hangs loose. I opened the earpiece and it looks like there is an e-clip that holds pressure on a spring that is missing. Does anyone know if we can purchase a replacement earphone module by itself, or if there is a size for the e-clip that I could purchase?