Assume you mean why ''doesn’t'' your laptop work without being plugged in?
Does the laptop show that the battery is charging when the the charger is plugged in?
Create a Win 10 [link|https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value to check the status of the battery. With a new good battery they should be very close in value
Assume you mean why ''doesn’t'' your laptop work without being plugged in?
Does the laptop show that the battery is charging when the the charger is plugged in?
-
Create a Win 10 [https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value to check the status of the battery. With a new good battery they should be very close in value
+
Create a Win 10 [link|https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value to check the status of the battery. With a new good battery they should be very close in value
Hi,
Does the laptop show that the battery is charging when the the charger is plugged in?
Create a Win 10 [https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value to check the status of the battery. With a new good battery they should be very close in value
You may have got a faulty battery.