crwdns2934243:0crwdne2934243:0 John Ogilvie

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Dell Inspiron 7737 not charging, motherboard short?

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Dell Inspiron 17-7746

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open

crwdns2934245:0crwdne2934245:0 John Ogilvie

crwdns2947189:0crwdne2947189:0:

Dell Inspiron 7737 not charging, motherboard short?

crwdns2934249:0crwdne2934249:0:

crwdns2866306:0crwdne2866306:0:

Dell Inspiron 17-7746

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 John Ogilvie

crwdns2947189:0crwdne2947189:0:

Dell Inspiron 7737 not charging, motherboard short?

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Hi folks,

As above, I have a Dell Inspirion 7737 that detects when the charging cable is plugged in but will not charge any battery.

Failed attempts to fix so far;

* Bought new dell battery
* Flashed bios to latest A17
* Windows fully updated
* Uninstalled the AC drivers, rebooted with and without battery/AC etc
* Tried Dells driver update tool, nothing of note
* Bios showing AC adaptor as unknown (same for 2 different chargers) and battery shows as working normally

I think it’s possibly a motherboard fault as there looks to be a shorted capacitor (P 110) near the charge port area [see attached].   Any ideas if this could be the culprit?

Any advise would be much appreciated :)

JohnO

[image|2359878]

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Dell Inspiron 17-7746

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open