Hello Emma
I had a similar issues, where every device in my WiFi was connected except my laptop. After I found out, I had the Realtek Wifi card installed in my laptop, I googled for some reviews of that card. Conclusion was, that card is just crap. There are some laptops that come with the Intel card installed and decided to give it a try. Bought one for roughly 30$ and installed it. Since, I have no issues with the internet connection. :-)[br]
Card that fits is: Intel AC 8265 (M.2 A Key, M.2 E Key)
Maybe this solves your issue.[br]
Before installing that card, make sure to deinstall the realtek drivers and just prepare the intel drivers for installation after your changed the card.
Hello Emma
I had a similar issues, where every device in my WiFi was connected except my laptop. After I found out, I had the Realtek Wifi card installed in my laptop, I googled for some reviews of that card. Conclusion was, that card is just crap. There are some laptops that come with the Intel card installed and decided to give it a try. Bought one for roughly 30$ and installed it. Since, I have no issues with the internet connection. :-)[br]
Card that fits is: Intel AC 8265 (M.2 A Key, M.2 E Key)
Maybe this solves your issue.[br]
Before installing that card, make sure to deinstall the realtek drivers and just prepare the intel drivers for installation after your changed the card.
Hello Emma
I had a similar issues, where every device in my WiFi was connected except my laptop. After I found out, I had the Realtek Wifi card installed in my laptop, I googled for some reviews of that card. Conclusion was, that card is just crap. There are some laptops that come with the Intel card installed and decided to give it a try. Bought one for roughly 30$ and installed it. Since, I have no issues with the internet connection. :-)[br]
Card that fits is: Intel AC 8265 (M.2 A Key, M.2 E Key)
Maybe this solves your issue.[br]
Before installing that card, make sure to deinstall the realtek drivers and just prepare the intel drivers for installation after your changed the card.