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crwdns2934241:0crwdne2934241:0 jayeff

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Hi @mylese0 ,

Have you checked the WiFi’s > Preferences at all?

Don’t know the phone and the user manual doesn’t show what the preferences are but with some phones there are preferences such as ''Keep Wi-Fi on during sleep'' (should be set to Always) or perhaps Wi-Fi optimization

Try the following and check if either one resolves the problem:

[https://www.hardreset.info/devices/blu/blu-vivo-xi/wipe-cache/|Wipe the cache partition] and check if it now works OK

Start the phone in [https://www.hardreset.info/devices/blu/blu-vivo-xi/safe-mode/|safe mode] and check if the problem still occurs. If it doesn’t then a ''downloaded'' app is the cause of the problem. The trick is to find out which one. A ''downloaded'' app is one that you installed and was not already pre-installed on the phone when you first got it.

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