crwdns2934241:0crwdne2934241:0 Lorene Rose Celano

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Chromebook refusing to exit sleep mode without hard reboot

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My Lenovo Chromebook Flex 5 13" Laptop occassionally refuses to exit sleep mode and requires me to do a hard reboot. Any idea why or what I could do to  repair it? Is it a hardware or software issue?

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Lenovo Chromebook

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open