Toshiba FireTV image jumps with horizontal lines every two seconds
crwdns2934249:0crwdne2934249:0:
Hi,[br]
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I have a Toshiba FireTV that was purchased brand new in June 2019. Last week, the image randomly started jumping around every two seconds. The image is fine for two seconds, then starts jumping for another two seconds, goes back to normal for two seconds, jumps again, etc (see the video below). The issue normally starts happening after the TV is opened for a while. At the beginning, only the bottom of the screen jumps around, but the whole screen becomes affected after a couple of minutes. The sound is intact and the back light is working as usual.
The issue happens when opening the TV, in the “Start” menu, in the “Settings” menu and on any input (ex: DVD player, TV, Netflix). I closed and reopened the TV, restarted it from the settings, went back to factory settings, unplugged and plugged the power cable and unplugged and plugged the HDMI cable. The issue persists no matter what I do.
I never fixed a TV before, but from what I read so far, it appears to be a T cable issue. Before purchasing a replacement part, how can I be sure that the T cable is at fault? Lastly, where can I purchase a T cable for a Toshiba FireTV? I can’t seem to find the part number anywhere.
Toshiba FireTV image jumps with vertical lines every two seconds
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Toshiba FireTV image jumps with horizontal lines every two seconds
crwdns2934249:0crwdne2934249:0:
Hi,[br]
-
-
I have a Toshiba FireTV that was purchased brand new in June 2019. Last week, the image randomly started jumping around every two seconds. The image is fine for two seconds, then starts jumping for another two seconds, goes back to normal for two seconds, jumps again, etc (see the video below). The issue normally starts happening after the TV is opened for a while. At the beginning, only the bottom of the screen jumps around, but the whole screen becomes affected after a couple of minutes. The sound is intact and the backlit light is working as usual.
+
I have a Toshiba FireTV that was purchased brand new in June 2019. Last week, the image randomly started jumping around every two seconds. The image is fine for two seconds, then starts jumping for another two seconds, goes back to normal for two seconds, jumps again, etc (see the video below). The issue normally starts happening after the TV is opened for a while. At the beginning, only the bottom of the screen jumps around, but the whole screen becomes affected after a couple of minutes. The sound is intact and the back light is working as usual.
The issue happens when opening the TV, in the “Start” menu, in the “Settings” menu and on any input (ex: DVD player, TV, Netflix). I closed and reopened the TV, restarted it from the settings, went back to factory settings, unplugged and plugged the power cable and unplugged and plugged the HDMI cable. The issue persists no matter what I do.
I never fixed a TV before, but from what I read so far, it appears to be a T cable issue. Before purchasing a replacement part, how can I be sure that the T cable is at fault? Lastly, where can I purchase a T cable for a Toshiba FireTV? I can’t seem to find the part number anywhere.
Toshiba FireTV image jumps with vertical lines every two seconds
crwdns2934249:0crwdne2934249:0:
Hi,[br]
I have a Toshiba FireTV that was purchased brand new in June 2019. Last week, the image randomly started jumping around every two seconds. The image is fine for two seconds, then starts jumping for another two seconds, goes back to normal for two seconds, jumps again, etc (see the video below). The issue normally starts happening after the TV is opened for a while. At the beginning, only the bottom of the screen jumps around, but the whole screen becomes affected after a couple of minutes. The sound is intact and the backlit light is working as usual.
The issue happens when opening the TV, in the “Start” menu, in the “Settings” menu and on any input (ex: DVD player, TV, Netflix). I closed and reopened the TV, restarted it from the settings, went back to factory settings, unplugged and plugged the power cable and unplugged and plugged the HDMI cable. The issue persists no matter what I do.
I never fixed a TV before, but from what I read so far, it appears to be a T cable issue. Before purchasing a replacement part, how can I be sure that the T cable is at fault? Lastly, where can I purchase a T cable for a Toshiba FireTV? I can’t seem to find the part number anywhere.
Thank you!
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