crwdns2934241:0crwdne2934241:0 Linda Hairston

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My Xbox dropped on my granite floor and now my external hard drive can't be recognized by my Xbox and when I restart it just gets stuck at that green Xbox screen that says Xbox One and has the Xbox symbol on it. Very rarely I get to the sign in page and when I try to sign it it just spins and spins and spins and does nothing.

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