crwdns2934241:0crwdne2934241:0 Marjorie Willems

crwdns2934249:0crwdne2934249:0:

I was able to clear the issue by holding the volume up button and the power button until a menu came up. Use the volume button to select the power off. Use the power button to excute the command. When I turned back on it was working. If this does not work, the process can be repeated only select factory reset.

crwdns2915684:0crwdne2915684:0:

open