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crwdns2934241:0crwdne2934241:0 Charlie Jones

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Can't connect to WiFi or Bluetooth, how do I fix?

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I am trying to fix an OnePlus 7t that for some reason does not have Wifi or Bluetooth capabilities. Settings crash when I attempt to use either. I have tried to go through OnePlus, but all of their troubleshooting methods have failed. I sent it out for repairs, but OnePlus quoted me for parts that were not faulty so I’ve had no luck there either.

Does anyone know what could be causing this? I can’t tell if its a physical issue, or if it’s a bug.

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OnePlus 7T

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open