crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @threedogsmama ,
What is the model number of the device as there seems to be a few models that have the same model name?
Does the WiFi work OK?
-Usually the WiFi and the BT are in the same card or if not on a separate removable card from the systemboard, then in the same IC chip mounted on the systemboard and they share the same antennas.
+Usually the WiFi and the BT are combined in the same IC chip on the same module card or if not on a separate removable card from the systemboard, then in the same IC chip mounted on the systemboard and they share the same antennas.
Here’s a [https://www.youtube.com/watch?v=dUu4gncJWzI|video] that shows the disassembly of the ''Dell Venue 8 Pro 5830''.
At 6:40 minutes into the video, the antennas are seen being disconnected from the what I believe to be the WiFi/BT card which is then seen being removed.
I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not if it or the antennas are just loose.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @threedogsmama ,
What is the model number of the device as there seems to be a few models that have the same model name?
Does the WiFi work OK?
Usually the WiFi and the BT are in the same card or if not on a separate removable card from the systemboard, then in the same IC chip mounted on the systemboard and they share the same antennas.
Here’s a [https://www.youtube.com/watch?v=dUu4gncJWzI|video] that shows the disassembly of the ''Dell Venue 8 Pro 5830''.
At 6:40 minutes into the video, the antennas are seen being disconnected from the what I believe to be the WiFi/BT card which is then seen being removed.
-I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not id it or the antennas are just loose.
+I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not if it or the antennas are just loose.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @threedogsmama ,
What is the model number of the device as there seems to be a few models that have the same model name?
Does the WiFi work OK?
Usually the WiFi and the BT are in the same card or if not on a separate removable card from the systemboard, then in the same IC chip mounted on the systemboard and they share the same antennas.
Here’s a [https://www.youtube.com/watch?v=dUu4gncJWzI|video] that shows the disassembly of the ''Dell Venue 8 Pro 5830''.
-At 6:40 minutes into the video, then antennas are seen being disconnected and what I believe to be the WiFi/BT card is seen being removed from the device.
+At 6:40 minutes into the video, the antennas are seen being disconnected from the what I believe to be the WiFi/BT card which is then seen being removed.
I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not id it or the antennas are just loose.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @threedogsmama ,
What is the model number of the device as there seems to be a few models that have the same model name?
Does the WiFi work OK?
Usually the WiFi and the BT are in the same card or if not on a separate removable card from the systemboard, then in the same IC chip mounted on the systemboard and they share the same antennas.
Here’s a [https://www.youtube.com/watch?v=dUu4gncJWzI|video] that shows the disassembly of the ''Dell Venue 8 Pro 5830''.
-At 6:55 minutes into the video, what I believe to be the WiFi/BT card is seen being removed from the device. I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not id it or the antennas are just loose.
+At 6:40 minutes into the video, then antennas are seen being disconnected and what I believe to be the WiFi/BT card is seen being removed from the device.
+
+I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not id it or the antennas are just loose.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @threedogsmama ,
What is the model number of the device as there seems to be a few models that have the same model name?
+
+Does the WiFi work OK?
Usually the WiFi and the BT are in the same card or if not on a separate removable card from the systemboard, then in the same IC chip mounted on the systemboard and they share the same antennas.
Here’s a [https://www.youtube.com/watch?v=dUu4gncJWzI|video] that shows the disassembly of the ''Dell Venue 8 Pro 5830''.
At 6:55 minutes into the video, what I believe to be the WiFi/BT card is seen being removed from the device. I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not id it or the antennas are just loose.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @threedogsmama ,
What is the model number of the device as there seems to be a few models that have the same model name?
-
-Have you checked the status of the BT adapter in Device Manager?
-
-Does the WiFi work OK?
Usually the WiFi and the BT are in the same card or if not on a separate removable card from the systemboard, then in the same IC chip mounted on the systemboard and they share the same antennas.
Here’s a [https://www.youtube.com/watch?v=dUu4gncJWzI|video] that shows the disassembly of the ''Dell Venue 8 Pro 5830''.
At 6:55 minutes into the video, what I believe to be the WiFi/BT card is seen being removed from the device. I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not id it or the antennas are just loose.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @threedogsmama ,
What is the model number of the device as there seems to be a few models that have the same model name?
Have you checked the status of the BT adapter in Device Manager?
Does the WiFi work OK?
-Usually the WiFi and the BT are in the same module or if not on a separate removable card then in the same IC chip mounted on the board and they share the same antennas.
+Usually the WiFi and the BT are in the same card or if not on a separate removable card from the systemboard, then in the same IC chip mounted on the systemboard and they share the same antennas.
Here’s a [https://www.youtube.com/watch?v=dUu4gncJWzI|video] that shows the disassembly of the ''Dell Venue 8 Pro 5830''.
-At 6:55 minutes into the video, what I believe to be the WiFi/BT card is seen being removed from the device. I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not that it or the antennas are just loose.
+At 6:55 minutes into the video, what I believe to be the WiFi/BT card is seen being removed from the device. I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not id it or the antennas are just loose.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @threedogsmama ,

What is the model number of the device as there seems to be a few models that have the same model name?

Have you checked the status of the BT adapter in Device Manager?

Does the WiFi work OK?

Usually the WiFi and the BT are in the same module or if not on a separate removable card then in the same IC chip mounted on the board and they share the same antennas.

Here’s a [https://www.youtube.com/watch?v=dUu4gncJWzI|video] that shows the disassembly of the ''Dell Venue 8 Pro 5830''.

At 6:55 minutes into the video, what I believe to be the WiFi/BT card is seen being removed from the device. I can’t quite make out what is printed on the card but if you get this far, the info on the card should help you to find a replacement if the card is the problem and not that it or the antennas are just loose.

crwdns2915684:0crwdne2915684:0:

open