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crwdns2934241:0crwdne2934241:0 Chris Burks

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Laptop turns on but screen is black

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I turned on my laptop and the keyboard lights up but the screen is black, I tried connecting it to an external monitor via hdmi with no success, I also attempted to take battery out to possibly reset it and no luck. Lastly I pressed the reset button at the bottom and no luck either. Can someone possibly guide me on how I may be able to fix this? Plz and thank you

Chris

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MSI GE72 6QF Apache Pro

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open