Try hard resetting the iPad? The question says you have a 2nd gen Air but you have Touch ID so that cannot be. Use the model number from the back of your device and look up the hard reset procedure. (Hard resetting does not wipe the device, just in case you did not know) The hard reset procedure for newer devices is usually something like holding down the volume down and the power buttons, but it may be specific to your model so check just in case…