crwdns2934241:0crwdne2934241:0 Katarina Rye Uhlott

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Phone suddenly won't charge

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My Samsung just suddenly stopped being able to charge and is now dead. It doesn’t have anything to do with the battery as i have tried with a new one which didn’t help. Any ideas on what it is or how to fix it? I have a lot of photos of my now very old dog on there that i’d hate to lose.

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Samsung Galaxy J3 (2016)

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open