crwdns2934241:0crwdne2934241:0 Sally evans

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Blue screen with sound but no menus on dvd on 321 bose

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I have Bose 321 when connected to tv initially blue screen multi shade appears and I can access the Bose settings but when on dvd I have only audio no visual ? I’ve reset the system I’ve tried different hdmi ports etc.

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Bose 3-2-1 Home Entertainment System

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open