crwdns2934241:0crwdne2934241:0 Jane Waller

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This is what worked for me -

Hold down the power and volume up buttons at the same time for about 10 seconds.  My tablet started blinking.  I tried a few more times and eventually it restarted.  If the volume up dosent work, try volume down.  I hadn't lost anything - great advise from here!

Thanks, Jane (Watford)

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open