Haven’t had to try it yet but according to [https://www.samsung.com/au/support/mobile-devices/how-to-use-find-my-mobile/|this] (scroll down to ''Unlock)'' it will:
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Haven’t had to try it yet but according to [https://www.samsung.com/au/support/mobile-devices/how-to-use-find-my-mobile/|this] (scroll down to ''Unlock)'':
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“the unlock function will remove all screen lock types (including any biometric info). You'll need to enter your Samsung Account password one more time to send this function to your device”.
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“If you've forgotten your pin, pattern or password and are unable to access your device the unlock function will ''remove all screen lock types'' (including any biometric info). You'll need to enter your Samsung Account password one more time to send this function to your device”.
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Are you doing the same as the procedure outlined in the link?
Hi,
Haven’t had to try it yet but according to [https://www.samsung.com/au/support/mobile-devices/how-to-use-find-my-mobile/|this] (scroll down to ''Unlock)'' it will:
“the unlock function will remove all screen lock types (including any biometric info). You'll need to enter your Samsung Account password one more time to send this function to your device”.