crwdns2934241:0crwdne2934241:0 Jarrod Merryman

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MacBook Air boots to black back lit screen.

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I have attempted resetting SMC and PRAM/NVRAM already. When I power up the machine I can hit the F11(Volume Increase) button which then prompts “Username“ and, after successful, “Password.” After that, I can use an external display to use the MacBook Air but the main display remains black.

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MacBook Air 13" Retina Display 2019

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open