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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @John Fitzpatrick,
Can you call out OK from the phone?
Check that [https://uniden.com.au/wp-content/uploads/2017/06/ELITE_91352_OM.pdf|Do not Disturb - see p.18] is not being displayed in the handset.
Check that you get an engaged signal when you call the number associated with the phone service i.e. call yourself, just to prove that the correct number is connected to the phone.
-If all the above are OK if possible connect a corded telephone to the telephone line socket, in lieu of the Uniden’s base station and use another phone e.g. a mobile phone to call the number and check if the corded phone rings. If it does then there is a problem with either the Uniden base station or the handset.
+If all the above are OK if possible connect a corded telephone to the telephone line socket, in lieu of the Uniden’s base station and use another phone e.g. a mobile phone to call the number and check if the corded phone rings.
+
+What indication do you get when calling the number from another phone, ringtone, busy tone, voice announcement etc?

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @John Fitzpatrick,
Can you call out OK from the phone?
-Check that the [https://uniden.com.au/wp-content/uploads/2017/06/ELITE_91352_OM.pdf|Do not Disturb feature - see p.18] is not being displayed in the handset.
+Check that [https://uniden.com.au/wp-content/uploads/2017/06/ELITE_91352_OM.pdf|Do not Disturb - see p.18] is not being displayed in the handset.
Check that you get an engaged signal when you call the number associated with the phone service i.e. call yourself, just to prove that the correct number is connected to the phone.
If all the above are OK if possible connect a corded telephone to the telephone line socket, in lieu of the Uniden’s base station and use another phone e.g. a mobile phone to call the number and check if the corded phone rings. If it does then there is a problem with either the Uniden base station or the handset.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @John Fitzpatrick,

Can you call out OK from the phone?

Check that the [https://uniden.com.au/wp-content/uploads/2017/06/ELITE_91352_OM.pdf|Do not Disturb feature - see p.18] is not being displayed in the handset.

Check that you get an engaged signal when you call the number associated with the phone service i.e. call yourself, just to prove that the correct number is connected to the phone.

If all the above are OK if possible connect a corded telephone to the telephone line socket, in lieu of the Uniden’s base station and use another phone e.g. a mobile phone to call the number and check if the corded phone rings. If it does then there is a problem with either the Uniden base station or the handset.

crwdns2915684:0crwdne2915684:0:

open