crwdns2934241:0crwdne2934241:0 ez_53

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Headset connected to dongle but no sound

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Partner stood on dongle whilst it was plugged in and we heard a snapping sound. Removed cover and can’t see anything wrong with it but even though headset connects to it, no sound can be heard. Is there anyway to repair dongle or get a replacement in the UK?

Thanks

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PlayStation Gold Wireless Stereo Headset

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open