crwdns2933423:0crwdne2933423:0
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crwdns2934241:0crwdne2934241:0 ortizcarlos1899@gmail.com

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Backlight keyboard not working

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Hi, i have an Asus Q550lf and the backlight for the keyboard is not working.  All function keys work except the backlight one plus whenever i restart the computer the keyboard lights up then it turns off while restarting. I updated the ATK package and nothing. Also, when i get a code of “This program only works on ASUS computers” and “USB Charger Plus/ Failed to sync settings” this happened after i updated my computer any help?

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ASUS Q550LF-BBI7T07

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open