I found the answer to why mine wouldnt hook up to the internet and you have to go find it! Go to settings, and under the network settings, there is a line that says 1 touch. It allows the tv to overtake the roku, unclick the one touch feature. After I unclicked it, it hooked up right away! Go do it now, we spent like 3 hours before we found this, save yourself some time. It works.