If it is not showing up in Device Manager or if there are no options to enable/disable WLAN in BIOS, the WLAN module may be loose or faulty.
Here’s the [http://h10032.www1.hp.com/ctg/Manual/c06248869|hardware maintenance manual] for the laptop, taken from this [https://support.hp.com/us-en/product/hp-pavilion-14-ce1000-laptop-pc/23238364/model/26309884/manuals|webpage].
Go to p.66 to view the necessary pre-requisite steps and then the procedure to remove/replace the WLAN card.
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This will allow access to the card to check if it is connected properly and if it appears to be OK, try re-seating the card i.e. unplug and then re-insert and check if it now appears in Device Manger when the laptop is started.
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This will allow access to the card to check if it is connected properly and if it appears to be OK, try re-seating the card i.e. unplug and then re-insert and check if it now appears in Device Manager when the laptop is started.
If still no good then perhaps the card is faulty. On p.66 you will also find the part numbers for all the cards that are compatible with the laptop. Search online using the ''part number only'' to find suppliers that suit you.
The WLAN card already installed will have the part number on it or if not then at least the make and model number so this should help you to know which one may be the best to get.
Hi @Shanntel Joseph,
If it is not showing up in Device Manager or if there are no options to enable/disable WLAN in BIOS, the WLAN module may be loose or faulty.
Here’s the [http://h10032.www1.hp.com/ctg/Manual/c06248869|hardware maintenance manual] for the laptop, taken from this [https://support.hp.com/us-en/product/hp-pavilion-14-ce1000-laptop-pc/23238364/model/26309884/manuals|webpage].
Go to p.66 to view the necessary pre-requisite steps and then the procedure to remove/replace the WLAN card.
This will allow access to the card to check if it is connected properly and if it appears to be OK, try re-seating the card i.e. unplug and then re-insert and check if it now appears in Device Manger when the laptop is started.
If still no good then perhaps the card is faulty. On p.66 you will also find the part numbers for all the cards that are compatible with the laptop. Search online using the ''part number only'' to find suppliers that suit you.
The WLAN card already installed will have the part number on it or if not then at least the make and model number so this should help you to know which one may be the best to get.