My Kitchenaid KDTE104ESS3 has had some of the same troubles. Seems to pump ,but its erratic. Now it does not heat the water while washing or drying and will do nothing for long periods of time. I’m going to call for service, but they have already had to change the motor once during the first year of ownership and I’m afraid to put money into a bad unit. The parts are still under warranty, but I’m on the hook for the labor. Very dissatisfied with this unit. It’s only 3 1/2 years old. They have made these units too complicated. I might purchase the cheapest model with a rotary knob to see if those units are more reliable. Sorry if I was of no help. One of the post I read changed the diverter motor after having trouble with cycles and heat. It corrected the problem but he had changed multiple parts before getting it repaired. [post|366424]