Hello folks,
I am so sad, the hard drive of my Macbook 12” Retina 2016 is broken. It happened while I was working: all of a sudden, it restarted and then a question mark in a folder appeared .
With the help of Apple care on the phone, I started recovery mode and did a bunch of tests. Disk utility does not recognize the hard drive.
I came to an Apple Store and they ran a diagnosis which showed that the hard drive is broken. They say I need to replace the entire motherboard for around 700€ (800€$) which is a lot! I’ve tried to negociate with Apple on store and on the phone, they don’t care that my laptop is 3 years old and you expect a better quality.
I don’t know what to do: should I pay? Are there ways to fix the hard drive without replacing the entire motherboard ?
Thank for any help!
Hello folks,
I am so sad, the hard drive of my Macbook 12” Retina 2016 is broken. It happened while I was working: all of a sudden, it restarted and then a question mark in a folder appeared .
With the help of Apple care on the phone, I started recovery mode and did a bunch of tests. Disk utility does not recognize the hard drive.
I came to an Apple Store and they ran a diagnosis which showed that the hard drive is broken. They say I need to replace the entire motherboard for around 700€ (800€$) which is a lot! I’ve tried to negociate with Apple on store and on the phone, they don’t care that my laptop is 3 years old and you expect a better quality.
I don’t know what to do: should I pay? Are there ways to fix the hard drive without replacing the entire motherboard ?
Thank for any help!