When I plug my iPod into my (or any other) computer I get a message saying “Windows didn’t recognise the last device you connected.” I can still charge the iPod, and play any music that I already have on it, but cannot connect it to iTunes to sync any new stuff onto it.
I have tried resetting the iPod, and putting into Disk Mode, but still get the same message when trying to connect. I can’t restore it due to this issue.
When checking the harddrive in diagnostics mode I get these results:
Retracts: 2
Reallocs: 0
Pending Sectors: 0
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Edit - I have also tried various different cables, including official Apple USB cables, and different ports on my computer.
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Edit - I have also tried various different cables, including official Apple USB cables, and different ports on my computer. My computer OS is Windows 8, and the iPod has never had a problem connecting before.
When I plug my iPod into my (or any other) computer I get a message saying “Windows didn’t recognise the last device you connected.” I can still charge the iPod, and play any music that I already have on it, but cannot connect it to iTunes to sync any new stuff onto it.[br]
+
When I plug my iPod into my (or any other) computer I get a message saying “Windows didn’t recognise the last device you connected.” I can still charge the iPod, and play any music that I already have on it, but cannot connect it to iTunes to sync any new stuff onto it.
-
I have tried resetting the iPod, and putting into Disk Mode, but still get the same message when trying to connect. I can’t restore it due to this issue.[br]
+
I have tried resetting the iPod, and putting into Disk Mode, but still get the same message when trying to connect. I can’t restore it due to this issue.
-
When checking the harddrive in diagnostics mode I get these results:[br]
+
When checking the harddrive in diagnostics mode I get these results:
-
Retracts: 2[br]
+
Retracts: 2
-
Reallocs: 0[br]
+
Reallocs: 0
Pending Sectors: 0
+
+
Edit - I have also tried various different cables, including official Apple USB cables, and different ports on my computer.
When I plug my iPod into my (or any other) computer I get a message saying “Windows didn’t recognise the last device you connected.” I can still charge the iPod, and play any music that I already have on it, but cannot connect it to iTunes to sync any new stuff onto it.[br]
I have tried resetting the iPod, and putting into Disk Mode, but still get the same message when trying to connect. I can’t restore it due to this issue.[br]
When checking the harddrive in diagnostics mode I get these results:[br]
Retracts: 2[br]
Reallocs: 0[br]
Pending Sectors: 0