crwdns2934241:0crwdne2934241:0 william ahrens

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My Kindle model D01200 is frozen on the home page screen

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My Kindle model D01200 is frozen on the sleep page screen.

Swapped the battery out, still locked on sleep page.

Charged unit and reset with power button push for 1 minute.  No response.

Any encouraging ideas, or is it toast?

Thanx,

Bill

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Kindle Touch

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open