crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Stevens

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Backlight for thunderbolt display failing at full power

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Just bought an Apple Thunderbolt display off Craigslist, 27” (A1407 2011 model).  The backlighting on the display bugs out when it’s at full brightness (as far as I can tell, the display works as intended at half brightness).  I got a deal on it - so I’m mainly wondering if it’s something simple that I can repair, or if I should try to run down the person I got it from for a refund?

'''As I increase brightness to much beyond halfway,  a few things happen:'''

# A slight buzz sound. The volume increasing proportionate to the brightness.
# Intermittently flickers (less than 1 second going totally black, then back immediately) 3  - After a few minutes, it goes completely black (it’s just the backlighting for the LCD, it’s still connected, and if I shine a flashlight on the screen and move something, I can barely make out a dim existence of a non-backlit display).
# Unplugging the monitor from thunderbolt does nothing, only unplugging from power and then plugging back in will get the backlight to come back.

'''Things I’ve tried:'''

* Cycling power to devices
* Software updates (  Port Micro Firmware Version: 2.0.7, and Firmware Version:    26.2)
* Multiple different machines with and without uSB-c adapter
* Different thunderbolt cable (vs the built-in one)
* No other devices are plugged in besides power and thunderbolt.

crwdns2866306:0crwdne2866306:0:

Apple Thunderbolt Display

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

+640494

crwdns2934241:0crwdne2934241:0 Stevens

crwdns2947189:0crwdne2947189:0:

Backlight for thunderbolt display failing at full power

crwdns2934249:0crwdne2934249:0:

Just bought an Apple Thunderbolt display off Craigslist, 27” (A1407 2011 model).  The backlighting on the display bugs out when it’s at full brightness (as far as I can tell, the display works as intended at half brightness).  I got a deal on it - so I’m mainly wondering if it’s something simple that I can repair, or if I should try to run down the person I got it from for a refund?

'''As I increase brightness to much beyond halfway,  a few things happen:'''

# A slight buzz sound. The volume increasing proportionate to the brightness.
# Intermittently flickers (less than 1 second going totally black, then back immediately) 3  - After a few minutes, it goes completely black (it’s just the backlighting for the LCD, it’s still connected, and if I shine a flashlight on the screen and move something, I can barely make out a dim existence of a non-backlit display).
# Unplugging the monitor from thunderbolt does nothing, only unplugging from power and then plugging back in will get the backlight to come back.

'''Things I’ve tried:'''

* Cycling power to devices
* Software updates (  Port Micro Firmware Version: 2.0.7, and Firmware Version:    26.2)
* Multiple different machines with and without uSB-c adapter
* Different thunderbolt cable (vs the built-in one)
* No other devices are plugged in besides power and thunderbolt.

crwdns2866306:0crwdne2866306:0:

Apple Thunderbolt Display

crwdns2915684:0crwdne2915684:0:

open